Head of Platform

Job Responsibilities:

  • Champion successful learning and teaching experience for lecturers and students that will result in high quality programs and student retention rate.
  • Work with marketing and data science teams to collect and analyze user data and develop new features based on the analysis results.
  • Continue to gather feedback from our users through and analyze the feedback for product feature set.
  • Create and manage advisory boards of students, lecturers and other users to gather additional feedback and validate product plans and design.
  • Partner with cross-functional teams to understand, rationalize and prioritize requests for new features for the product plan.
  • Work closely with design, engineering, learning science, content, and marketing teams to drive innovation, productivity and quality while iterating on the product until the goal of higher engagement, higher learning, and effective marketing are met.
  • Define and own key success factors for the teaching, learning, and e-commerce platform. Collect necessary data, analyze, and report on key metrics.
  • Perform competitive analysis on a regular basis and validate our product plans against competitive landscape.
  • Provide leadership by demonstrating deep understanding of technology trends, market needs and competitive landscape to define the product roadmap.



  • Passion for continuous, online learning. You love our mission and our site. You understand our students, why they take an online learning course offered by HarukaEDU and what it means to achieve success.
  • Love of innovative products. You love to take any product apart and find 25 ways it can be improved.
  • Motivated by startups. You love working in a face-paced, entrepreneurial, innovative environment.
  • Data driven. You love working with data. You have a proven ability to quantitatively analyze product concepts, strategic opportunities and competitive threats based on data.
  • Customer driven. Customers love working with you for your attentiveness, communication, and action orientation.
  • Product leadership. Engineers and designers love working with you because you understand product design and development. You backup product plans with transparent process and analysis.
  • Teamwork and collaboration. You are effective at working with business teams and creating jointly owned goals and metrics.
  • Excellent communication skills. You can communicate product ideas through mockups and sketches, you can present data analysis to technical audience, you can speak to non-technical audience about how we optimize our course creation and course taking experience. You present effectively to different audiences.
  • Effective individuals. You are able to prioritize and manage multiple priorities, projects, resources.
  • Open minded, creative, innovative and smart with a quick intellect.

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