Student Retention Manager


  • Bachelor’s degree /Master’s degree in Psychology, Student Guidance & Counseling or related.
  • 6 years experience in related field.
  • Excellent communication and interpersonal skills.
  • Student service skills, caring, and understand the complexity of a variety of students.
  • Effective organizational, driving team, and program development skills.
  • Strong in data analyst, detail-oriented, tech-savvy.
  • Ability to conduct counseling in a professional and ethical manner.
  • Establish and maintain effective relationships with internal and external personnel at all levels.
  • A creative person, sharp, self-driven, and organized.
  • Strong in management skills: planning and strategy, decision-making, problem-solving, and time management.
  • Strong motivation skills and professional working experience in the development and execution of successful motivation programs
  • Passionate in Education and Startup.



  • Supervises, trains, coaches, directs, coordinates, and disciplines retention personnel.
  • Creates and monitors student retention data.
  • Provides leadership to campus retention and case management efforts.
  • Serves as a liaison between academic advisers and counselors to ensure students are directed properly for services.
  • Provides services to students in crisis and short-term case management.
  • Assists students or groups to understand problems, cope with crisis situations, define goals, develop action plans, persevere with challenging tasks, and gain effective decision-making skills for overcoming barriers.
  • Designs, implements, and evaluates program: workshops, seminars, and/or self-help groups regarding mental health and academic transition to college matters to improve retention and student success initiatives.
  • Provides proactive intervention and follow up for students.
  • May serve as a member of the campus behavioral intervention team focused on care and prevention for the purpose of creating a safe and effective educational environment.

Student Retention Manager

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